What to do before, during and after a concern

Propane Safety

LP Safety

Know the basics before there is a problem.

Propane is dependable and efficient, but every customer should know what to do if they smell gas, how to read a tank gauge, and when to call for help.

If you smell gas Leave the area immediately. Do not use lights, phones, appliances or anything that could create a spark. Call from a safe nearby location.

Safety topics

Helpful propane safety information for customers.

Woman making a concerned phone call

What to do if you smell gas

LP gas tank

How to shut off your propane tank

Watch the original safety video for turning off your propane tank.

Watch Video
LP gas tank gauge

How to read your propane tank gauge

Watch the original safety video for reading your tank gauge.

Watch Video

Routine safety

Small habits help keep propane systems working safely.

Keep the area around your tank accessible, watch your tank level during heavy-use seasons, and call before changing appliances or gas lines.

  • Keep paths to tanks clear for delivery and service access
  • Check your gauge before winter weather and busy seasons
  • Use qualified technicians for propane appliance changes
  • Report concerns early so the system can be checked
Propane tank gauge

Additional resources

Propane safety organizations and reference material.

Need a system check?

Call the office if an appliance is not working properly, if you are adding a propane appliance, or if you have any safety concern.

Contact Blue Ridge Propane

Emergency service

Customers have 24/365 emergency service.

For gas odor or urgent safety concerns, leave the area first and call from a safe location.