In the state of North Carolina, the company that provides service to your tank is usually the owner of your tank. This is why other service providers are not allowed to fill your tank. The only way that another service provider is allowed to fill your tank is if YOU are the owner of your tank. In this case, you must provide legal documentation and a bill of sale for your tank to the provider from which you would like to receive service. If the previous owner of your home states that they own the propane tank when you purchased the home, they must be able to provide this same documentation to you as the new owner, and keep with other important documentation about the home. It is a typical misconception that when a home is newly purchased, the propane tank comes along with the deal. This is not the case unless the tank ownership documentation is conveyed in the actual purchase. When a new owner transfers their service from the old owner, the lease agreement for the tank is also transferred; not ownership. All customers of Blue Ridge Propane must sign a lease agreement stating they understand that the tank on their real property belongs to Blue Ridge Propane, unless otherwise stated. If you have questions about your tank ownership, we are always glad to provide the proper documentation. Only about 10% of all propane tanks are customer owned.