COVID-19 Risk Assessment and Planning
Our number one concern here at Blue Ridge Propane is the safety of our customers, not only with respect to proper propane usage but also physical health as well. At this time, we encourage all customers to please call our office during regular business hours instead of visiting us in person with any questions at 828-733-3603, Monday through Friday, from 7:30 am to 4:00 pm.
What we are doing as a response to COVID-19:
All propane delivery routes are uninterrupted, and supply chain remains uninterrupted. We will be checking tanks on a monthly basis continuing through warmer months.
All service calls are being scheduled, after assessing customer needs. Service technicians sanitize hands before coming into your home, but you MUST tell us if you are having symptoms of any kind so that we can prioritize your needs.
Office personnel remain on hand to answer questions, take phone calls, help customers make payments, or other general inquiries
LIMIT CONTACT and practice social distancing at this time as recommended by local authorities. Only come by our office if you must make a CASH payment. We are keeping our office cleaned, sanitized and following all other guidelines as recommended by the CDC (Centers for Disease Control).
Visit us online for payment options at Blue Ridge Propane Bill Pay
IF any of these terms change we will notify our customers via our website, and social media, and stay in accordance with guidelines issued by governing authorities. We appreciate your business, and actively encourage everyone to stay safe during this time.